Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your device in its original condition within 30 days of delivery.
1
Initiate Return
Log into your account and select 'Request Return' to generate your unique Return Merchandise Authorization (RMA) number.
2
Pack Your Device
Place the phone in its original packaging with all included accessories and the printed RMA slip.
3
Attach Label
Affix the prepaid shipping label provided by our support team to the outside of your package.
4
Receive Refund
Once our technicians inspect the device, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing